Contents
1 What are cookies?
Cookies are small text files stored on your device (computer, phone or tablet) when you visit a website. They allow the site to remember your preferences and improve your browsing experience.
In addition to cookies, we may also use similar technologies such as tracking pixels, web beacons and local browser storage for the same purposes described in this policy.
🔒 Important: Backup Data Cloud by Apolo Group S.A.S does not sell or share your personal data with third parties for advertising purposes. The cookies we use are strictly necessary for the operation of the site or to improve your experience.
2 Types of cookies we use
We classify the cookies we use into the following categories:
- Strictly necessary cookies: Essential for the basic functioning of the site. Without them, some functions would not be available. They do not require your consent.
- Performance cookies: Help us understand how visitors interact with the site, collecting information anonymously to improve the service.
- Functionality cookies: Allow the site to remember the choices you make (such as your country or preferred language).
- Third-party cookies: Installed by external services we use, such as Google Fonts and FlagCDN to display visual content.
3 Cookie table
Below are the cookies and services used on this site:
| Name / Service | Tipo | Purpose | Duration |
|---|---|---|---|
| Form session | Necessary | Process the contact form and send the request to the sales team | Session |
| Google Fonts | Third-party | Load Syne and DM Sans fonts from Google servers to display the site correctly | 1 year |
| FlagCDN (flagcdn.com) | Third-party | Display country flag images in the contact form | Session |
| User preferences | Necessary | Remember if the user has already accepted this cookie policy | 6 months |
4 Third-party services
Our site uses the following external services that may install their own cookies:
- Google Fonts (Google LLC): Web typography service. When loading our page, your browser may connect to Google servers. Consulte la Privacy Policy de Google.
- FlagCDN: Flag image service. Used to display country flags in the form. Does not collect personal data.
- WhatsApp (Meta Platforms): The WhatsApp button on our site redirects to the WhatsApp app. We do not install Meta cookies on your device.
We do not use Google Analytics, Facebook Pixel, or any other advertising or tracking tools.
5 How to manage cookies
You can control and/or delete cookies at any time. You can delete all cookies already on your device and configure most browsers not to accept them.
Below you will find instructions for the most common browsers:
- Google Chrome: Menu → Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Menu → Options → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Menu → Settings → Privacy, search and services → Cookies
⚠️ Please note that if you disable or delete cookies, some site functions may not work properly, such as the contact form.
6 Your rights
In accordance with Colombian Law 1581 of 2012 on Personal Data Protection and applicable regulations in the United States, you have the following rights:
- Right of access: Know what personal data we hold about you.
- Right of rectification: Request the correction of inaccurate data.
- Right of erasure: Request the deletion of your personal data.
- Right to object: Object to the processing of your data for certain purposes.
- Right to data portability: Receive your data in a structured and commonly used format.
To exercise any of these rights, you can contact us through the means indicated in the contact section.
7 Changes to this policy
We may update this Cookie Policy periodically to reflect changes in our practices or for legal, technical or operational reasons.
When we make significant changes, we will update the "Last updated" date at the top of this page. We recommend reviewing this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the new policy.
8 Contact
If you have questions, comments or requests related to this Cookie Policy or the processing of your personal data, you can contact us:
Data controllers
COLOMBIA — Apolo Group S.A.S
NIT: 901.107.387-4 · Envigado, Antioquia
UNITED STATES — Apolo System LLC
EIN: 92-2427361 · 324 Bay View Ave, Key Largo, FL 33037
Response time: maximum 15 business days